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Welcome to the Bayport Blue Point Technology Help Desk
Please create a ticket by clicking on New Ticket in the upper right corner.
Knowledge Base
Helpdesk 101
How do I change my password for my computer and email?
I am having trouble with my Chromebook, Printer, Smartboard, Projector, Email, Phone, Clock, etc. What can I do?
How do I create a ticket?
I created a ticket, when can I expect an answer?
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Email
Recalling Email
Problems with email?
Computer Issues
Can I add a shortcut on my desktop?
How do I change my password for my computer and email?
How do I add a printer?
I see a blue screen, what should I do?
Google
Technology Website- Integrate Technology into your Classroom
Google products are not functioning properly...
Chromebooks
Can I print from my Chromebook?
Technology Website- Integrate Technology into your Classroom
Chromebook Basics
Chromebook Use, Features, and Shortcuts
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Technology Training
Technology Website- Integrate Technology into your Classroom
Smartboard
Projector – The red status light is flashing and the projector won’t power on...
The green light is flashing on the front of the Smartboard and there is no touch/sound...